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ICAEW members

Support Members Scheme

Our Support Members provide free, confidential and non-judgemental support to chartered accountants in difficulty. The pace of change within the profession is increasing. Digital disruption, Brexit, regulatory pressures and corporate scandals are just some of the issues that affect ICAEW members in business and practice. Sometimes just talking through a problem with another chartered accountant makes the problem manageable.

Find a support memberBecome a support member

How the support members scheme can help

The scheme gives you access to volunteer members who may offer advice, signpost resources or others to help you or just provide a listening ear. You can also access case studies and helpsheets.
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Confidential advice

Our volunteer members can offer you confidential advice on a range of topics

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Talk to us

Call a volunteer for FREE within the UK on +44 (0)800 917 3526. If you are calling from overseas your call will be charged at normal call rates.

Email: support.members@icaew.com
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Helpsheets

We've put together a set of helpsheets to assist members in difficult situations.

About the Support Member scheme

Contact with a support member remains 100% confidential with volunteers exempt from the duty to report misconduct, enabling you to speak freely without fear of recrimination or repercussion.

From personal worries about health, money or family to work-related concerns about professional ethics, regulation and discipline - support members are ready to listen.

Although support members cannot perform miracles, experience over the years has certainly shown that they can provide help and advice in a wide-range of circumstances. Often simply discussing your situation with an objective outsider will help to clarify the way forward. 

caba

Additional support is available to members and their families from CABA, which provides emotional support, debt advice, health and carer support, financial assistance and career coaching. To find out more visit caba.org.uk or call +44 (0)1788 556 366.

Helpsheets to help members in difficult situations

Watch to see how support members can help you

Resources to support you

ACAS

ACAS gives employees and employers free, impartial advice on workplace rights, rules and best practice. They also offer training and help to resolve disputes.

CABA

Legal advice, emotional support, financial assistance, debt advice, career development, health and carer support

Career breakers

Resources, guidance and advice from ICAEW on getting back to work following a period of unemployment.

Case studies

These mini case studies, based on typical queries, demonstrate just some of the ways support members can help you.

Cruse Bereavement Care

Offering support, advice and information to children, young people and adults when someone dies.

Find a solicitor

Looking for a solicitor? View the Law Society's official database of legal professionals.

ICAEW careers resources

Information and resources for every stage of your career.

ICAEW jobs

Find a new job using our dedicated ICAEW Jobs board.

Law Centres Network

Staffed by solicitors and other specialist caseworkers and can provide free advice on issues such as employment or debt.

Money Advice Service

Advice on how to improve your finances, tools and calculators to help keep track and plan ahead.

Networks and networking

Building and maintaining a good network of contacts can pay dividends to your career. Follow our simple guide and start building your network.

Protect

Free, confidential whistleblowing advice.

Recently qualified ACAs

Useful information for young members to help you take full advantage of our services, which will support you throughout your career.

Become a support member

Can you help fellow ICAEW members? 

Are you interested in joining the team of volunteers and become a support member? 

Find out more